Why I Hate Grocery Shopping.

Dear Cub Foods,

Would you please stop sending me your mailers advertising your great sales and deals on miscellaneous groceries that you know our family consumes?

I don't want your buy one, get one free ads or your coupons for $5 off a purchase of $50 any more.

I am frustrated and burned out at the time and energy it takes me not only to do my shopping, bag it, but then read my entire receipt making sure that each and every advertised discount was included. Because they usually aren't. I have learned you play the game of bait and switch well. I wonder how many others actually check their receipt and question the ads, and how many just go home and let it be. I used to be the let it be type. Not anymore.

Now I drag myself. my toddler and the big stinking race car cart full of my groceries to your service counter where your sixteen year old employee will say; "Like it's only $15, what's the big deal?"

$15 of errors on your behalf is a big deal. And considering it's been double that on a few occasions I'd say this is more than a big deal.

Once I've unpacked half of my groceries to prove that yes I bought the required two of this or three of this or whatever was required, I can get a refund. But it can take up to 14 days to credit my Visa check card. I don't get this, when I pay you, you now have my money. When I get a refund due to your errors I must wait 14 days. Something is amiss here, no?

When sixteen year old employee's manager walks behind the counter and sees a refund being processed, she too now must ask questions of why and how and what. I explain that your advertised savings/coupons/buy one, get ones didn't ring up correctly. Instead of apologizing manager accuses me of not reading the ads correctly until sixteen year old points out that I am right and they didn't ring up correctly.

Lastly, if I come to your store one more time and see rows of expired childrens yogurt I am going to throw them all on the floor and create a scene because obviously the last three shopping trips where I've mentioned that you are selling expired children's yogurt hasn't sunk in yet.

One tired and disappointed customer,
Samara