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Why I Hate Grocery Shopping.

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Wednesday, April 2, 2008

Why I Hate Grocery Shopping.

Dear Cub Foods,

Would you please stop sending me your mailers advertising your great sales and deals on miscellaneous groceries that you know our family consumes?

I don't want your buy one, get one free ads or your coupons for $5 off a purchase of $50 any more.

I am frustrated and burned out at the time and energy it takes me not only to do my shopping, bag it, but then read my entire receipt making sure that each and every advertised discount was included. Because they usually aren't. I have learned you play the game of bait and switch well. I wonder how many others actually check their receipt and question the ads, and how many just go home and let it be. I used to be the let it be type. Not anymore.

Now I drag myself. my toddler and the big stinking race car cart full of my groceries to your service counter where your sixteen year old employee will say; "Like it's only $15, what's the big deal?"

$15 of errors on your behalf is a big deal. And considering it's been double that on a few occasions I'd say this is more than a big deal.

Once I've unpacked half of my groceries to prove that yes I bought the required two of this or three of this or whatever was required, I can get a refund. But it can take up to 14 days to credit my Visa check card. I don't get this, when I pay you, you now have my money. When I get a refund due to your errors I must wait 14 days. Something is amiss here, no?

When sixteen year old employee's manager walks behind the counter and sees a refund being processed, she too now must ask questions of why and how and what. I explain that your advertised savings/coupons/buy one, get ones didn't ring up correctly. Instead of apologizing manager accuses me of not reading the ads correctly until sixteen year old points out that I am right and they didn't ring up correctly.

Lastly, if I come to your store one more time and see rows of expired childrens yogurt I am going to throw them all on the floor and create a scene because obviously the last three shopping trips where I've mentioned that you are selling expired children's yogurt hasn't sunk in yet.

One tired and disappointed customer,
Samara

12 Comments:

Blogger The Lindahl News said...

Preach it, sister!

April 2, 2008 at 12:20 PM  
Blogger The Bishop's said...

Great post Samara - you have every right to be disappointed - I would be too!

April 2, 2008 at 1:05 PM  
Blogger Melissa said...

GEHHHH!!!! How annoying! Good for you for not "letting it be".

April 2, 2008 at 1:26 PM  
Anonymous Anonymous said...

AGH!! I know just what you are talking about. I'm always watching as they ring up my groceries, I can almost alway guarantee that something will ring up wrong. Now days with the price of everything going up I watch the pennies even more. Don't you just love the way they make you feel when you correct them? AGH..
As for that expired food, call the TV staions. We just recently had store here selling expired baby food hit the news big time...
You get em girl..
Love You All
Auntie Laurie

April 2, 2008 at 3:36 PM  
Anonymous Dadio said...

mom used to review b4 we left the store to verify. I need to do that too. even though my amounts have shrunk to nothing..

love ya all
Dadio

April 2, 2008 at 5:37 PM  
Blogger Coma Girl said...

That is ridiculous. You should write the company about that. I always check my bill too to see if they "made a mistake" and I am right behind you on that line (toddler and all) to return things.

April 2, 2008 at 6:17 PM  
Blogger charish said...

LOL I love it. I hate that when that happens.

April 2, 2008 at 6:59 PM  
Anonymous Anonymous said...

what a weird thing to complain about...be thankful you get to spend the time with your children in a store instead of under the sweltering sun of a war torn area in the middle east. Constantly amazed at what people complain about...

April 3, 2008 at 11:10 AM  
Blogger Jed and Anne said...

Amen to that! I have never had that kind of experience at a Cub Foods, but the Dominick's by our house is not the place to be either.

April 3, 2008 at 4:09 PM  
Anonymous Anonymous said...

In Quebec, there's a law that if you're overcharged for an item, you get that item for free or you get $10 off your total bill, whichever is less. Now of course the stores are making you waste all your time reading receipts and arguing with cashiers--so when is there time to lobby for such a law? ;)

April 4, 2008 at 8:43 AM  
Blogger Patois said...

Do you get off-the-wall comments like that second anonymous one often? I loved your post, but that comment made my day.

April 4, 2008 at 8:59 AM  
OpenID asecrettobluebamboo said...

I think my local gas station gets all the about-to-expire milk from the local grocery store. Fun, eh?

April 4, 2008 at 9:25 AM  

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